Four areas of work. Take each separately or in combination, as a session, a package or mentoring.
I look at the whole business and show where money and clients are lost.
For existing entrepreneurs whose growth has stalled for unclear reasons.
I help turn an idea into a working business in Serbia.
For relocants and anyone starting a project in a new country.
I build sales as a system. This is my core expertise.
For businesses where sales depend on the owner or managers work without a system.
We work out where to find clients in the Russian-speaking community in Serbia and how to reach them.
For those who want a steady flow of enquiries without big budgets.
The three most common topics. Everything else we sort out case by case.
We collect real objections (“too expensive”, “I’ll think about it”, “we already have a supplier”), look at why they appear and prepare answers and a conversation structure.
From scratch or a rebuild: structure, roles, process, metrics, hiring and training managers.
A funnel in a spreadsheet, scripts, CRM, reports and unit economics: what a sales team works with every day.
What I use in practice. I pick what your task needs.
I break the customer journey into stages and put the numbers in a spreadsheet: how many people at each step, where conversion drops, what a client costs.
What you get: A funnel table with conversions and conclusions
I listen to recordings of managers’ (or your own) conversations, find where interest is lost and show what to change.
What you get: A review against criteria and a list of fixes
I write the conversation structure, discovery questions and answers to common objections, adapted for Russian-speaking clients in Serbia.
What you get: Ready scripts and a cheat sheet for managers
I help choose or tidy up your CRM: deal stages, fields, automations and reports, so the data shows what is happening with sales.
What you get: A configured deal pipeline and reports
I calculate what it costs to win a client, what they bring and what is left after costs, to see whether the model can scale.
What you get: A spreadsheet model: CAC, LTV, margin
I train sales managers: we go through real conversations, practise objection handling and lock in scripts in practice, not just in theory.
What you get: A training programme and materials for the team
Examples of what you receive at the end. These illustrate the format and are not real client data.
| Stage | People | Conversion |
|---|---|---|
| Enquiry | 100 | 100% |
| Conversation | 60 | 60% |
| Offer | 30 | 50% |
| Deal | 12 | 40% |
“Too expensive” → ask what they compare with → show value → offer a format
| Session | Package | Mentoring | |
|---|---|---|---|
| Depth | One question | Whole task | Business growth |
| Meetings | One | Several | Regular |
| Outcome | Recommendations | Plan and tools | Ongoing support |
Pricing depends on the task and format. I name it after a short intro.
A typical first-month plan. It is refined for your task at the start.
A call, access to numbers, funnel audit and unit economics.
Call and process review, priorities, an action plan.
Scripts, CRM, templates, launching changes.
Reconciling numbers, corrections, the plan ahead.
Scope and timing depend on the task and the chosen format.
I am not a lawyer or an accountant: registration, residence, taxes and bookkeeping are better handled with specialists. My focus is business model, sales and marketing. If needed, I will point you to the right people.
It’s a short call: you describe the situation, I ask questions and honestly say whether I can help and how I suggest we work.
The main audience is Russian-speaking entrepreneurs, relocants and freelancers in Serbia. The site is available in three languages. If another language is more convenient, write to me.
No. I am not a lawyer or an accountant. My focus is business model, sales and marketing. For legal and tax matters I recommend specialists.
Pricing depends on the task and the format. I name it after an intro, once the scope is clear.
Online, in your preferred messenger or video service, from anywhere in Serbia and beyond.
Yes. Many of my clients are freelancers and small projects. We choose the format and depth to fit your task.
It depends on the task. You get a plan quickly after the review; sales growth depends on executing the steps and the length of your sales cycle.
Yes. Whatever you tell me about your business stays between us. A non-disclosure agreement can be discussed if needed.
The first message commits you to nothing. Write what is happening in your business and I will tell you where to start.